Effective Date: May 29, 2026
Welcome to WRO2 Spas (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and maintaining the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information collected through our website https://wro2spas.com/, our products, customer service channels, consultations, service appointments, and business operations.
By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
- Information We Collect
Personal Information
We may collect:
Full name
Email address
Phone number
Mailing address
Property address
Billing information
Purchase history
Service request details
Appointment information
Warranty registration information
Customer support communications
Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type
Device information
Operating system
Geographic location
Pages visited
Session duration
Website interactions
Referral sources
- How We Use Your Information
We may use information for:
Product inquiries
Scheduling consultations
Service appointments
Product installations
Warranty support
Customer service
Marketing communications
Website improvements
Business analytics
Fraud prevention
Legal compliance
- Product & Service Communications
We may contact you regarding:
Product information
Installation scheduling
Service reminders
Warranty updates
Maintenance recommendations
Promotional offers
Company updates
- Sharing Information
We do not sell personal information.
Information may be shared with:
Installation partners
Service providers
Payment processors
CRM platforms
Marketing providers
Website hosting providers
Legal authorities when required
- Data Security
We use commercially reasonable safeguards to protect personal information.
Despite our efforts, no electronic transmission or storage system can be guaranteed completely secure.
- Data Retention
Information is retained only as long as necessary for:
Customer support
Warranty services
Legal obligations
Business operations
Dispute resolution
- Opt-Out Rights
You may opt out of:
Marketing Emails
Click the unsubscribe link in any marketing email.
Promotional Communications
Contact us directly and request removal from promotional lists.
Cookies
Adjust your browser settings or cookie preferences.
Analytics Tracking
Utilize browser privacy tools where available.
- Your Rights
Depending on applicable laws, you may request:
Access to your information
Correction of information
Deletion of information
Restriction of processing
Data portability where applicable
- Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
- Children’s Privacy
Our website is not intended for children under 13 years of age.
We do not knowingly collect information from children without proper authorization.
- Changes to this Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with a revised effective date.
- Contact Information
WRO2 Spas
Email: info@wro2spas.com
Website: https://wro2spas.com/